Supersonic totally unrealiable and "*******".

So where to begin. We are on the LTE package provided by supersonic 150+150. We used the whatsapp option on the 22 April 2020 to get our available data balance after receiving the data message that we have Anytime Rol*****: 251.5 Anytime data: 208.29, we realized that we are actually not using all our data every month. Well we were fine with it as we knew that there will always be some data spare. So today while on n very important business call signal gone after investigating and trying to get hold of a supersonic consultant we were informed that we already depleted all our data in 14 days. This was a shocker as we knew we had role over data + our monthly data and never ever depleted all of our data. While the consultant told us that sorry your data only role over for one month and where we informed him we have proof on whatsapp that they stated 2 month rol*****. We asked the consultant where is the data that needed to be rol***** from last month he just kept on saying we depleted our data. After a lengthy discussion and try to get the consultant to understand the they "robed" us from our data he still stick to his story and eventually stop talking and drop the call. So then we tried to do a top up and unfortunately our 20gig is still not loaded but money is out of the bank. So after all of this and still waiting for our Top up data we came to a conclusion that Supersonic just don't give a F... about their clients and just making sure they collect their money. Then suddenly my wife received a message saying account suspended. So now Supersonic also just suspend your account without any confirmation or notification whatsoever. Tried the whatsapp help again and still no feedback or issue resolved. The time when we looked for service providers we did go and look at reviews and saw quite a lot of negative ones and we decided to give them a chance. Well now we see what happens when you want to give someone a chance its just wasted money on the end of the day. Now my next mission is to make sure I do get a better service provider that actually cares and do provide excellent service.