JG
Jairus G
1 reviews | Active since Aug 2020
01 Aug 2020, 22:17
Supersonic - Top-Up *****
I requested a top-up for 10gigs and was charged for 25gigs further to that the top-up was not processed to my account
I have made numerous calls and got through only twice to the call center. Call center Agents could not help me and No managers was available to assist me I left a message to be called back by the manager and I am still waiting for a call to date. My Account was debited an extra R149.00
Please do not use this network you will be totally dissatisfied.
Supersonic : I logged a call CAS-129498-T4S1H3 I look forward to.your feedback
Helpful (0)
Replies (1)0
Replies (1)Supersonic 's replyOfficial
03 Aug 2020, 17:13Hello Jairus,
Apologies for the inconvenience caused. I am looking into this for you as a matter of urgency and will have someone contact you as soon as possible to resolve.
Regards,
Sandra
Apologies for the inconvenience caused. I am looking into this for you as a matter of urgency and will have someone contact you as soon as possible to resolve.
Regards,
Sandra
Supersonic 's reply03 Aug 2020, 17:13
Official
Hello Jairus,
Apologies for the inconvenience caused. I am looking into this for you as a matter of urgency and will have someone contact you as soon as possible to resolve.
Regards,
Sandra
Apologies for the inconvenience caused. I am looking into this for you as a matter of urgency and will have someone contact you as soon as possible to resolve.
Regards,
Sandra
