KJ
Kim J
1 reviews | Active since Nov 2022
30 Nov 2022, 05:38
Supersonic *******
The issue of supersonic trying to debit my account for 2499 has not been resolved eventhou the router has been collected 2weeks ago... The agent whose name is Katlego Swakamisa assured me that once the router is collected the debit will be removed. How without authorization can they debit my account? There is a debit pending for today 30/11/2022..i have contacted supersonic the agent said he would check it out and get back to me... No contact up until today has been made! If my account should be debited today., I WILL BE TAKING LEGAL ACTION!
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Replies (2)
Supersonic 's replyOfficial
30 Nov 2022, 08:07Good day,, Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused. I have requested our Cancellations Department Office to assist urgently and we appreciate your patience with us as we get this resolved with the greatest importance. Kind regards, CM
Supersonic 's reply30 Nov 2022, 08:07
Official
Good day,, Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused. I have requested our Cancellations Department Office to assist urgently and we appreciate your patience with us as we get this resolved with the greatest importance. Kind regards, CM
KJ
Kim J's updateReviewer Update
30 Nov 2022, 09:44I will have to see how this issue is resolved since you have promised to sort it out weeks ago! And I would have to keep a watchful eye on my banking notifications. So I will continue to use the Hello Peter platform, seeing that this is the only way of getting your attention!
Just sort it out please!
Just sort it out please!
KJ
Kim J's update30 Nov 2022, 09:44
Reviewer Update
I will have to see how this issue is resolved since you have promised to sort it out weeks ago! And I would have to keep a watchful eye on my banking notifications. So I will continue to use the Hello Peter platform, seeing that this is the only way of getting your attention!
Just sort it out please!
Just sort it out please!