KJ
Kim J

1 reviews | Active since Nov 2022

18 Nov 2022, 07:01

Supersonic *******

I have canceled my subscription with Supersonic in end July/August 2022. I made my last payment as requested by them. I did everything they requested of me... They were scheduled to collect their router in August as well..last month I saw that they were trying to take 2499 from my bank account which I did not authorize!!! Upon contacting them they said it's for the router! Apparently only once the router is collected they won't try to collect... I tried phoning them for weeks now, but they still failing to collect their router!! I will take legal action because they must stop trying to ***** my money... Come fetch your router Supersonic!!!! 😡Your customer care is also ridiculous!! Don't choose supersonic people!!

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Replies (1)
Supersonic
Supersonic 's reply18 Nov 2022, 07:16
Official
Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .