MS
Mandy S

1 reviews | Active since Jan 2018

02 Jun 2022, 07:51

Supersonic - the S is probably stands for ****!

What a **** company. It has happened numerous times that they have locked my account. For what reason, I do not know, as my debit orders go off. Only when I decide to cancel my service, do they want to tend to my problem. It's been nearly two months that my account has been locked and nearly 3 weeks since an agent contacted me, still nothing. I will NEVER recommend them to anyone, unless it's someone I dislike. I don't tend to complain, but this is seriously pathetic. I cannot wait for the month of June to pass so that I can get rid of this service provider.

0
Replies (1)
Supersonic
Supersonic 's reply02 Jun 2022, 08:10
Official
Good day. Thank you for contacting Supersonic Fibre. Apologize for the inconvenience caused. Can you kindly send us your Supersonic account number or ID number, so that we can be able to access your account and assist you further with regards to your query. Regards, Supersonic Fibre.