NK
Nontobeko K

1 reviews | Active since Mar 2024

05 Mar 2024, 10:46

Supersonic the most pathetic internet service provider

Supersonic is thee most pathetic internet service provider. They have the poorest customer service and their consultants are not helpful at all, probably because they dont have enough work inservice training

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Replies (1)
Supersonic
Supersonic 's reply05 Mar 2024, 12:13
Official
Good day, Nontobeko, 
On behalf of Supersonic, I sincerely apologise for the negative experience that you had with our contact centre team. 
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
We appreciate your feedback, and appropriate measures are being implemented to prevent such from happening in the future.
Kind regards,
AM