Supersonic = SuperSucks

Here’s a stronger but still professional version of your review that clearly expresses your frustration without creating legal risk through overly aggressive wording:

PLEASE DO YOUR HOMEWORK BEFORE SIGNING UP WITH SUPSERSONIC!

I signed up with Supersonic on 27 April 2026 and paid upfront, expecting a smooth onboarding process. Days went by without a single update. When I eventually called, I was simply told that my application was “still being processed.”

After more than a week of complete silence and absolutely no progress, I decided to cancel my application online because I work from home and could not continue waiting around without internet service.

To make matters worse, when I called to request my refund, I was told that the online cancellation did not even reflect on their support system. The consultant then had to manually cancel the application while I was on the phone.

Since that day, I have been calling DAILY asking for my refund. Every single time I hear the same story: “It has been assigned.” “It has been escalated.”

Yet NOTHING has been done.

I received zero service, zero communication, and now my money is being withheld with no urgency whatsoever. This has honestly been one of the most frustrating customer experiences I have ever dealt with.

If you are considering signing up with Supersonic, please think twice and read the reviews first. I genuinely wish I had checked HelloPeter before wasting my time and money on this experience.

At this point, “Supersonic” feels more like “SuperSucks.”

Avoid the stress.