IJ
Igtishaam J

1 reviews | Active since Mar 2020

11 Jun 2023, 11:34

Supersonic Super-sucks !!!

The service of this business has really been astonishingly bad.

It took them 5 days to activate my internet/router. Once the router was delivered, they couldn’t get it activated. When is it eventually work, power issues cause problems with the router and they promised to deliver a new router. They then contacted me and couldn’t deliver because the installers were having a meeting. (I mean com on !!!).

They then promised the weekend, and still nothing.

12 days now being messed around by them. It’s mind blowing how difficult it is to get any decent service from them.

0
Replies (2)
IJ
Igtishaam J's update11 Jun 2023, 17:18
Reviewer Update
Why must the customer be available on your time. When I made myself available your technicians were all in a “meeting”.

Now I need to take time off from work to be available for you. ****.

Please have a senior call me asap. Iv been asking for this for 2 weeks.
IJ
Igtishaam J's update12 Jun 2023, 21:17
Reviewer Update
New day, new router and still not working.
This service sucks !!

13 days and still not working properly.

I despise this company !!!