1 reviews | Active since Feb 2019
Supersonic Super ****s
how is it possible that after numerous phone calls and endless hours spent on the phone to sort out your pro rata ****, you cannot charge a person for a whole month then change their contract without them knowing and bill them for half of the month they have already paid for. and then when you fix your own error you charge them pro rata again. your call center agents are not bothered with sorting out the problems due to the fact they have no knowledge of the products or how to deal with clients, your accounts department after many attempts does not fix the issues that they have made.
your a **** company and i will be finding another service provider and refuse to pay more towards your **** company i will post publicly and spread this message i cant beleive after the numerous phone calls and spoken to so called management that you beleive you have helped me. your reviews on your company are disgusting and i would be ashamed if i was running a company under MTN's name like that
I apologise for the frustration caused. I am looking into your case now and one of our agents will provide you with feedback shortly.
Best regards
Sandra
Best regards,
I apologise for the frustration caused. I am looking into your case now and one of our agents will provide you with feedback shortly.
Best regards
Sandra
Best regards,
I have had a look at your invoices and statements. If you have them already, that is good, I can also send them to you if required. I tried to phone you now as well, and I'll try again later.
Best regards
Francois
Best regards,
I have had a look at your invoices and statements. If you have them already, that is good, I can also send them to you if required. I tried to phone you now as well, and I'll try again later.
Best regards
Francois
Best regards,
