Supersonic, SUPER BAD SERVICE AND THEY DON'T EVEN CARE

More like Super***!!! This is by far the worst service I have received ever. I could go on an explain my story but I'd rather use this time to tell you to avoid Supersonic at all costs. My line was cancelled with no instruction from me and well, I am still waiting for reconnection since the 6th May. STAY AWAY FROM SUPERSONIC. BLY WEG VAN SUPERSONIC. Those customer service agents have the best jobs, all they do is apologise and escalate. They say calls are recorded, but we phone so many times, yet no one calls back and checks on customer complaints. Do they even have a complaints department? I think they record these calls just so that they can laugh at us during their lunch breaks or something. You can't even speak to someone in a senior position or contact other departments or HODs yourself. What **** is that??? Just received in email saying "Completion of Installation" you are successfully connected. LIKE ***?? Installation was done last year already. I CANNOT STRESS THIS ENOUGH - REMOVE THE WORD SUPERSONIC FROM EXISTANCE!!!!! AVOID IT LIKE THE PLAGUE. Even if you heard good things, its just a cover to lure your to using their services. STAY AWAY!!!!!! ONE STAR IS WAY TOO MUCH.... ***.... USING MY LAST OUNCE OF PATIENCE TO ADVISE YOU TO STAY AWAY!!!