Supersonic Super****

Item: Supersonic
Rating: 1
Author: Gary E

Worst service ever.. Relocated..gave a month notice so that everything could be ready for when we move in... and when we moved the nightmare began. Some 45 calls later and one week passed still no connectivity.. Supposed to get call backs from Tyronne. Seretia, Cindy and 2 others.. no one calls. i work from hime along with 3 staff and we have been unable to function for the week. Supersonic just dont care and they dont call back..As it stands I am still battling and have now spent a total of almost 7 houra of airtime calling

Helpful (0)

Replies (3)

Supersonic 's replyOfficial

02 Jul 2021, 14:28

Good day Gary,

Apologies for this. I have escalated this to the connectivity manager and we will get this resolved as soon as possible.

Regards,

Patience

Supersonic 's reply02 Jul 2021, 14:28

Official

Good day Gary,

Apologies for this. I have escalated this to the connectivity manager and we will get this resolved as soon as possible.

Regards,

Patience

Gary E's updateReviewer Update

05 Jul 2021, 12:59

still waiting - i keep having to phone after you guys.. Tyronne must be your single worst employee when it comes to calling people back

Gary E's update05 Jul 2021, 12:59

Reviewer Update

still waiting - i keep having to phone after you guys.. Tyronne must be your single worst employee when it comes to calling people back

Supersonic 's replyOfficial

05 Jul 2021, 14:45

Good day Gary Engelbrecht. Thank you for reaching out to superosonic fibre. We will follow up on your behalf and advise.

Kind regards.
Thando.

Supersonic 's reply05 Jul 2021, 14:45

Official

Good day Gary Engelbrecht. Thank you for reaching out to superosonic fibre. We will follow up on your behalf and advise.

Kind regards.
Thando.