1 reviews | Active since Jul 2020
Supersonic Sucks
Absolutely horrible, terrible experience. I queried a fibre line. Thereafter was told I'd get a call. The call never came. So I decided to go with another service provider. However supersonic registered me on an account and thus when I tried another service provider, I could not use my line because they had registered I have a pending connection. Then I tried to cancel this request only to discover that they now want me to wait a month for no services received!!! They say they'll call you back but never ever do. I then received a call saying all is canceled only to find out NO IT HAS NOT BEEN CANCELED. Thus at this point in time I'm sitting with no fibre, waiting for a month to pass for goods and services never received. The sales people you speak to can't call you back, can't email you, can't do squat. In the 5minutes I spoke to Mweb I had more assistance than in the Month I've been trying to get assistance from supersonic. I will never recommend this company and thus advise all to BE WARY of these *********** individuals.
Apologies for the negative experience that you have had. I have reached out to you via email in order to get the information that I require to best assist.
Regards,
Sandra
Apologies for the negative experience that you have had. I have reached out to you via email in order to get the information that I require to best assist.
Regards,
Sandra
