CH
Chadd H
1 reviews | Active since Aug 2019
26 Aug 2023, 07:52
SuperSonic stole money from my account
After struggling to even get a response from Supersonic to cancel my account because they do not provide internet for extended periods of time. SuperSonic took R2500 out of my account 6 months after cancelling my account. I suspect the debit order relates to a router cost. They were suppose to collect my router after they cancelling my account. They did not do this and hence just took money out of my account *******ly. I am going to pursue legal action against this useless company.
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Supersonic 's replyOfficial
26 Aug 2023, 08:03Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply26 Aug 2023, 08:03
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team