RS
Reinhardt S
1 reviews | Active since Jan 2020
15 Jul 2020, 10:03
Supersonic STILL not SUPER
And AGAIN. 48 hrs after ANOTHER apology, (and 31 service interruptions later) and still no reaction or attempt to improve the problem!
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
15 Jul 2020, 10:06Hello Reinhardt,
We are looking into this for you now and an agent will be in touch as soon as possible to assist.
Regards,
Sandra
We are looking into this for you now and an agent will be in touch as soon as possible to assist.
Regards,
Sandra
Supersonic 's reply15 Jul 2020, 10:06
Official
Hello Reinhardt,
We are looking into this for you now and an agent will be in touch as soon as possible to assist.
Regards,
Sandra
We are looking into this for you now and an agent will be in touch as soon as possible to assist.
Regards,
Sandra
RS
Reinhardt S's updateReviewer Update
15 Jul 2020, 10:14Sandra. This is the 8th promise to "look into" the problem since I started reporting this, the second from you. I am in a business call for the whole day but got disconnected due to your service interruption TWICE already!
RS
Reinhardt S's update15 Jul 2020, 10:14
Reviewer Update
Sandra. This is the 8th promise to "look into" the problem since I started reporting this, the second from you. I am in a business call for the whole day but got disconnected due to your service interruption TWICE already!
RS
Reinhardt S's updateReviewer Update
16 Jul 2020, 16:23Another day gone by. Another 18 service interruptions costing me business time. A LOT OF BUSINESS TIME!!!! And still ZERO COMMS FROM SUPERSONIC. No one made contact. No one came to check installation. Absolutely nothing!!!!
RS
Reinhardt S's update16 Jul 2020, 16:23
Reviewer Update
Another day gone by. Another 18 service interruptions costing me business time. A LOT OF BUSINESS TIME!!!! And still ZERO COMMS FROM SUPERSONIC. No one made contact. No one came to check installation. Absolutely nothing!!!!