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NISHAN B
1 reviews | Active since Jan 2012
14 Oct 2020, 09:12
Supersonic: Still No resolution in sight
Dear Supersonic....thank you for your prompt reply to my previous Hello Peter post on 8/10/2020. Received a call from a Francios who promised that my query will be sorted. Today is the 14th....my upgrade has still not been done. There's been no feedback from Supersonic. When you speak to the Call Centre, everyone agrees with you BUT nobody does anything. What kind of management (if any) is there at Supersonic? Where is accountability and who takes ownership of things???
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Supersonic 's replyOfficial
14 Oct 2020, 11:20Hello Nishan,
My sincere apologies for the inconvenience that you have suffered. Kindly note that I am investigating this for you and we will resolve this to your satisfaction as soon as possible.
Regards,
Sandra
My sincere apologies for the inconvenience that you have suffered. Kindly note that I am investigating this for you and we will resolve this to your satisfaction as soon as possible.
Regards,
Sandra
Supersonic 's reply14 Oct 2020, 11:20
Official
Hello Nishan,
My sincere apologies for the inconvenience that you have suffered. Kindly note that I am investigating this for you and we will resolve this to your satisfaction as soon as possible.
Regards,
Sandra
My sincere apologies for the inconvenience that you have suffered. Kindly note that I am investigating this for you and we will resolve this to your satisfaction as soon as possible.
Regards,
Sandra
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NISHAN B's updateReviewer Update
14 Oct 2020, 12:25Thank you Sandra. I received a call from Francios who apologised for the delay and has now resolved my query. My sincerest thanks to all who assisted.
NB
NISHAN B's update14 Oct 2020, 12:25
Reviewer Update
Thank you Sandra. I received a call from Francios who apologised for the delay and has now resolved my query. My sincerest thanks to all who assisted.