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Grant P

1 reviews | Active since May 2018

15 Jun 2022, 14:17

Supersonic Slack service

The Delay for Supersonic to respond is as bad as Telkom. I have logged a Cancellation and now I wait. All I'm trying to do is get a fiber line up and running and this whole process has been the most painful one ever.

0
Replies (7)
Supersonic
Supersonic 's reply15 Jun 2022, 14:27
Official
Good day, Thank you for contacting Supersonic Fibre. Can you kindly send us your Supersonic account number or ID number, so that we can be able to access your account and assist you further? Regards

Best regards,

GP
Grant P's update15 Jun 2022, 15:04
Reviewer Update
Hi My ID is ***
Supersonic
Supersonic 's reply15 Jun 2022, 16:18
Official
We haven’t received a response from you in a while and therefore hope your question has been resolved successfully. We’ll close this chat in the next 5 minutes. If you have any further questions later, simply reopen the chat box and send another message.

Best regards,

GP
Grant P's update15 Jun 2022, 16:42
Reviewer Update
I Rep**** with my ID number and waiting for you.
GP
Grant P's update15 Jun 2022, 18:11
Reviewer Update
Hello Supersonic, I still need you to cancel my fibre with you.
GP
Grant P's update15 Jun 2022, 18:22
Reviewer Update
This Service, really sucks.
GP
Grant P's update15 Jun 2022, 18:25
Reviewer Update
Unlock my line.....