MS
Morne S
1 reviews | Active since Jul 2011
23 Sept 2020, 01:24
Supersonic simply does not care about their customers - worst client service ever
I closed my account with Supersonic and the debit order just keep on coming through. I made a number of calls with false promises that it will get escalated and addressed but you never hear from them again despite their repeated promises to get back to you within their 48 hour SLA time.
I even emailed the CEO at some point which was never responded to. These guys are in business despite themselves.
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Replies (1)Supersonic 's replyOfficial
23 Sept 2020, 12:03Hello Morne,
Apologies for the inconvenience caused. I have escalated your complaint and we will get this sorted out for you as soon as possible.
Regards,
Sandra
Apologies for the inconvenience caused. I have escalated your complaint and we will get this sorted out for you as soon as possible.
Regards,
Sandra
Supersonic 's reply23 Sept 2020, 12:03
Official
Hello Morne,
Apologies for the inconvenience caused. I have escalated your complaint and we will get this sorted out for you as soon as possible.
Regards,
Sandra
Apologies for the inconvenience caused. I have escalated your complaint and we will get this sorted out for you as soon as possible.
Regards,
Sandra
