JC
Jay C
1 reviews | Active since Sept 2009
02 Nov 2020, 07:58
Supersonic simply closed my cases without communication after months of struggling
Supersonic simply closed my cases without communication after months of struggling and repeating the information as documented on the cases
Just stopped communicating with us and closed the cases
Case - CAS-172036-D7Y6C9 and CAS-178791-H4V7Z1
Helpful (0)
Replies (6)0
Replies (6)
Supersonic 's replyOfficial
02 Nov 2020, 09:56Hi Jay,
Sorry to see that you have not been assisted adequately. Kindly note that we are looking into this now and will be in touch to resolve as soon as possible.
Regards,
Sandra
Sorry to see that you have not been assisted adequately. Kindly note that we are looking into this now and will be in touch to resolve as soon as possible.
Regards,
Sandra
Supersonic 's reply02 Nov 2020, 09:56
Official
Hi Jay,
Sorry to see that you have not been assisted adequately. Kindly note that we are looking into this now and will be in touch to resolve as soon as possible.
Regards,
Sandra
Sorry to see that you have not been assisted adequately. Kindly note that we are looking into this now and will be in touch to resolve as soon as possible.
Regards,
Sandra
JC
Jay C's updateReviewer Update
02 Nov 2020, 10:06Please can we have one person assigned to see this through?
JC
Jay C's update02 Nov 2020, 10:06
Reviewer Update
Please can we have one person assigned to see this through?
JC
Jay C's updateReviewer Update
02 Nov 2020, 14:29Please I get this response but no one is talking to me? At all?
JC
Jay C's update02 Nov 2020, 14:29
Reviewer Update
Please I get this response but no one is talking to me? At all?
JC
Jay C's updateReviewer Update
02 Nov 2020, 14:39Please we need someone specific to deal with these matters that have been moths now? All I get when I call or email .. is that someone is checking and when people do communicate with us they just stop? and then close cases?
JC
Jay C's update02 Nov 2020, 14:39
Reviewer Update
Please we need someone specific to deal with these matters that have been moths now? All I get when I call or email .. is that someone is checking and when people do communicate with us they just stop? and then close cases?
JC
Jay C's updateReviewer Update
02 Nov 2020, 15:14can i see someone at your offices Johannesburg tomorrow? will that help?
JC
Jay C's update02 Nov 2020, 15:14
Reviewer Update
can i see someone at your offices Johannesburg tomorrow? will that help?
JC
Jay C's updateReviewer Update
19 Jan 2021, 10:12So this issue is still not resolved since starting support emails and call in May2020
JC
Jay C's update19 Jan 2021, 10:12
Reviewer Update
So this issue is still not resolved since starting support emails and call in May2020