Supersonic should by titled super "bad"

Hi, so now 8 days without connection,,,,,,,,,,,,,,,,,,,,,,,,but alas you must just restart and the technicians will log a call. Eventually spoke to a technician who gave me some random excuse. So why not sms all your clients telling them fault and reimburse them but NO, this would be too much effort and admin, just easier to drop a call or once again just restart, push the button. Absolutely NO customer service, but quick to still charge for no service rendered, this is in fact *****. I strongly recommend you stay away from this company.