TS
Thandiwe S

1 reviews | Active since Jan 2020

13 Oct 2021, 10:21

Supersonic should be ended.

The worst company and service provider to ever exist .

I made payment to their standard bank account two months bank, I was told I’d be refunded, till date non of that has happened, I dealt with very unprofessional *********** individuals Nkosi siyabonga ,Nkhensani phakula and Goodenough Ncube. All 3 of them couldn’t assist in getting my refund, I don’t understand why supersonic still exists as a company, they don’t give you feedback and surprisingly I was told they do not follow up. I’m very disappointed and disgusted by what they call a service.

0
Replies (5)
Supersonic
Supersonic 's reply13 Oct 2021, 11:35
Official
Good day Thandiwe S

We apologise for the frustration caused, please note that we have assigned one of our customer experience agents to get in touch with you.

Regards
SN

Best regards,

TS
Thandiwe S's update13 Oct 2021, 11:53
Reviewer Update
This is also a lie, why am I even being contacted when all you guys should be doing is refunding me, does it take two months for a refund?
TS
Thandiwe S's update13 Oct 2021, 14:13
Reviewer Update
I have still not been contacted by anyone. As I wait…….
Supersonic
Supersonic 's reply13 Oct 2021, 21:09
Official
Thandiwe S, The case CAS-805785-B4C5Y7 is still open because the banking details are outstanding on the case, can you please switch to private then send them to me so i can update the case.

Regards
SN

Best regards,

TS
Thandiwe S's update14 Oct 2021, 07:49
Reviewer Update
I’m absolutely appalled and disgusted by your service. No one contacted me regarding my issue and I still have not received my refund. Why you people are still in business I dunno.