MJ
Mishka J

1 reviews | Active since Aug 2021

30 Aug 2021, 15:32

SUPERSONIC SHOULD BE CLOSED DOWN

Its been over a month.. A WHOLE F***IN MONTH!!!!!!!!!!!! I've been waiting for my refund!!!! I've been waiting for a call back!!!!! I send a message on the facebook platform to get told the same thing EVERY SINGLE DAY... ''Its been escalated'', ''Its been passed to the billing team'', ''We are waiting for feedback" WHAT F***IN FEEDBACK ARE YOU WAITING FOR???!!!!!!!!! I PAID, YOU CANCELLED MY SERVICES, I SENT YOU PROOF OF PAYMENT, AND HERE I AM STILL WAITING ON MY MONEY.

YOU CANNOT 'ESCALATE' FURTHER AS THEY CUT YOU OFF OR REFUSE TO PASS YOU ON.,

IS THERE ANYONE THAT CAN GUIDE ME TO TAKE THIS FURTHER??? THIS COMPANY SHOULD BE CLOSED DOWN, THEY ARE A WASTE OF TIME AND MONEY!!!!!!!!!

FUNNY PART IS THAT I WORK IN THE EXACT SAME INDUSTRY AND THEIR LIES FRUSTRATE ME THE MOST. WHO IS THEIR BOSS? WHO IS THEIR OWNER?? IS THIS HOW YOU RUN A BUSINESS?? *****ING PEOPLE'S MONEY???

RIDICULOUS!!!!!!!!!!!!!

0
Replies (2)
Supersonic
Supersonic 's reply30 Aug 2021, 18:17
Official
Good day, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while one of our Superstars gets in touch.
Warm regards SN 

Best regards,

Supersonic
Supersonic 's reply30 Aug 2021, 19:10
Official
Good day, Mishka J
We apologize for the frustration caused, please note that the billing administrator sent an email to Vuma  for refund confirmation on the 26th of August and is awaiting for feedback, I have followed up with him to check if Vuma has responded to him.

Regards
SN 

Best regards,