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Claudette H

1 reviews | Active since Oct 2022

02 Oct 2022, 19:41

Supersonic service shocking

Impossible to cancel this service. Gave notice on the 31st of July . After numerous e mails and telephone calls, I am still being debited . How do I get them to cancel? This is shocking!

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Replies (4)
Supersonic
Supersonic 's reply03 Oct 2022, 11:44
Official
Good Day Claudette,

Thank you for reaching out to Supersonic, I apologize for the inconvenience caused and for the delay. Kindly note that I will be looking into the matter and provide you with feedback.

Kind Regards,
Supersonic Team.
Supersonic
Supersonic 's reply03 Oct 2022, 15:01
Official
Good day, thank you for reaching out to supersonic. Please advise if you have sent an email to ***
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Claudette H's update03 Oct 2022, 16:33
Reviewer Update
I have sent e mails to billing @supersonic, accounts @supersonic, cancellations@supersonic and *** after having spoken to her. She was one of numerous staff members I have spoken to. Let me know your e mail address and I will copy you in on the numerous e mails I have sent.
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Claudette H's update05 Oct 2022, 13:23
Reviewer Update
Still waiting for someone to contact me! I have private messaged my e mail address. For the second month in a row I have had to pay to get the debit order reversed. Supersonic- you are damaging any reputation you have left.