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Lloyd A

1 reviews | Active since Feb 2017

04 Aug 2021, 04:26

Supersonic service is is getting very bad

Why is it so difficult to get hold of somebody from Supersonic??? I settled my account S*** in full and was wanting to get reconnected. Can please somebody call me on *** to sort this out. I left like 10 messages for them to call me back yesterday with no luck

0
Replies (5)
Supersonic
Supersonic 's reply04 Aug 2021, 13:18
Official
 Good day Lloyd. 
I apologise for the frustration caused. Kindly be advised that I will be looking into your query. 
Kind regards, Nonhlanhla 
LA
Lloyd A's update27 Aug 2021, 14:21
Reviewer Update
Can somebody from Supersonic please call me on ***. I cancelled due to relocation on 1 August but just received an invoice for September. And to my surprise I got an invoice that stated an additional cost of R650 as a clawback invoice. What is going on with Supersonic????? Tried calling and cannot get through to anyone (AS USUAL).
LA
Lloyd A's update06 Sept 2021, 12:55
Reviewer Update
Still waiting for final feedback on clawback invoice????? Just feel like I am being ********** by Supersonic
LA
Lloyd A's update07 Sept 2021, 10:31
Reviewer Update
Still waiting for Supersonic to call be about final invoice. Yo their service is horrific. They competing with MTN with terrible service.
LA
Lloyd A's update01 Dec 2022, 18:37
Reviewer Update
Can somebody from Supersonic please call me on ***. I have just reconnected with you guys and seems like there is a problem with my modem. We have not had WiFi since this afternoon. Please treat as urgent as I use this WiFi for work. Thanks Lloyd