Supersonic ********

Supersonic is unprofessional. I have made a payment as per the agents instructions to supersonic only to find out that I had to make the payment via a link... Having me pay supersonic and. Vuma on the same day! I immediately called supersonic and advised them of this issue and they told me it takes 2weeks to have my money refunded. I spoke to the agent and. He provided me with his email address where I had to send proof of my bank statement and a screenshot of the payment which was successfully done. Up until this day I got no follow up and decided to call in waiting 30min in a call queue to tell me it takes 1 to 2 months to get my money back and when I requested for an escalation I was told it takes 2 days yet another payment was taken from my card the 26th of november