IS
Isolde S
1 reviews | Active since Feb 2013
05 Sept 2020, 12:42
Supersonic refuse to release line months after service cancelled
Supersonic ISP provide poor service and when service was cancelled on 31 July 2020 they don’t release the line. Today 05 September I am still trying to get line released to go to a better ISP. My advise is to stay away if you want to spare yourself frustration and trouble.
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
07 Sept 2020, 09:35Hello Isolde,
Apologies for the inconvenience caused. I have escalated this to our management team for an immediate line release. We will be in contact shortly to assist.
Regards,
Sandra
Apologies for the inconvenience caused. I have escalated this to our management team for an immediate line release. We will be in contact shortly to assist.
Regards,
Sandra
Supersonic 's reply07 Sept 2020, 09:35
Official
Hello Isolde,
Apologies for the inconvenience caused. I have escalated this to our management team for an immediate line release. We will be in contact shortly to assist.
Regards,
Sandra
Apologies for the inconvenience caused. I have escalated this to our management team for an immediate line release. We will be in contact shortly to assist.
Regards,
Sandra
Supersonic 's replyOfficial
07 Sept 2020, 13:03Hello Isolde,
Your line was released in August already.
Regards,
Sandra
Your line was released in August already.
Regards,
Sandra
Supersonic 's reply07 Sept 2020, 13:03
Official
Hello Isolde,
Your line was released in August already.
Regards,
Sandra
Your line was released in August already.
Regards,
Sandra