Supersonic, rather super slow
Got a WhatsApp from Supersonic this morning, informing me of my overdue account with them, and they will be suspending my service. They have done that now. I paid on the 1st December. Have tried since 09h13 this morning to contact them via calls and what'sapp , with no joy or anyone answering. I have a month to month account that I pay religiously. As for the speed we pay for and the speed we get, that's all together another story.
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Replies (4)0
Replies (4)'s updateReviewer Update
23 Dec 2022, 12:59Have been on the phone now for the last 45 min, with no answer or any form of help.
This is now actually bull****.
This has to be the worst ISP in Africa.
Thanks for nothing, as I have received no feedback, call back or any way or form of communication.
Well done Terence Chetty, you run a brilliantly **** company.
This is now actually bull****.
This has to be the worst ISP in Africa.
Thanks for nothing, as I have received no feedback, call back or any way or form of communication.
Well done Terence Chetty, you run a brilliantly **** company.
's update23 Dec 2022, 12:59
Reviewer Update
Have been on the phone now for the last 45 min, with no answer or any form of help.
This is now actually bull****.
This has to be the worst ISP in Africa.
Thanks for nothing, as I have received no feedback, call back or any way or form of communication.
Well done Terence Chetty, you run a brilliantly **** company.
This is now actually bull****.
This has to be the worst ISP in Africa.
Thanks for nothing, as I have received no feedback, call back or any way or form of communication.
Well done Terence Chetty, you run a brilliantly **** company.
Supersonic 's replyOfficial
24 Dec 2022, 19:30Good Day Kingsley,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused. We will get one of our consultant to contact you back.
Kind Regards,
Supersonic Team
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused. We will get one of our consultant to contact you back.
Kind Regards,
Supersonic Team
Best regards,
Supersonic 's reply24 Dec 2022, 19:30
Official
Good Day Kingsley,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused. We will get one of our consultant to contact you back.
Kind Regards,
Supersonic Team
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused. We will get one of our consultant to contact you back.
Kind Regards,
Supersonic Team
Best regards,
Supersonic 's replyOfficial
24 Dec 2022, 21:23Hi Kingsley,
Kindly note that we tried contacting you to no avail.
Kind Regards,
Supersonic Team
Kindly note that we tried contacting you to no avail.
Kind Regards,
Supersonic Team
Best regards,
Supersonic 's reply24 Dec 2022, 21:23
Official
Hi Kingsley,
Kindly note that we tried contacting you to no avail.
Kind Regards,
Supersonic Team
Kindly note that we tried contacting you to no avail.
Kind Regards,
Supersonic Team
Best regards,
Supersonic 's replyOfficial
27 Dec 2022, 13:58Good day, thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. Kindly give us a moment to have a look at your account. Kind Regards Supersonic Team
Best regards,
Supersonic 's reply27 Dec 2022, 13:58
Official
Good day, thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. Kindly give us a moment to have a look at your account. Kind Regards Supersonic Team
Best regards,