NM
Ntsako M
1 reviews | Active since Oct 2016
30 Jan 2021, 11:14
Supersonic poor service
Orderd a WiFi package last week, have not received delivery to date. Requesting refund and agent refuses to give refund to move to another service provider
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
30 Jan 2021, 15:47Good day Ntsako M.
Sorry for the Inconvenience caused. We will follow up on your behalf and advise.
Kind regards.
Sandra.
Sorry for the Inconvenience caused. We will follow up on your behalf and advise.
Kind regards.
Sandra.
Supersonic 's reply30 Jan 2021, 15:47
Official
Good day Ntsako M.
Sorry for the Inconvenience caused. We will follow up on your behalf and advise.
Kind regards.
Sandra.
Sorry for the Inconvenience caused. We will follow up on your behalf and advise.
Kind regards.
Sandra.
NM
Ntsako M's updateReviewer Update
03 Feb 2021, 09:05No I haven't, I am a new applicant
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Ntsako M's update03 Feb 2021, 09:05
Reviewer Update
No I haven't, I am a new applicant
NM
Ntsako M's updateReviewer Update
03 Feb 2021, 09:07It's 03/02/2021, almost two weeks later, I haven't received a service from supersonic, you guys are giving me a run-around.
Paying for a service that I have not received, this should be a joke
Paying for a service that I have not received, this should be a joke
NM
Ntsako M's update03 Feb 2021, 09:07
Reviewer Update
It's 03/02/2021, almost two weeks later, I haven't received a service from supersonic, you guys are giving me a run-around.
Paying for a service that I have not received, this should be a joke
Paying for a service that I have not received, this should be a joke
NM
Ntsako M's updateReviewer Update
03 Feb 2021, 09:13Its been open for over 48hrs and still no resolution, the delivery company denies assisting without your project manager giving the go-ahead. Why does it become so difficult?
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Ntsako M's update03 Feb 2021, 09:13
Reviewer Update
Its been open for over 48hrs and still no resolution, the delivery company denies assisting without your project manager giving the go-ahead. Why does it become so difficult?
NM
Ntsako M's updateReviewer Update
03 Feb 2021, 09:16I continue to get the same message " Manager is trying to get hold of the Project Manager and will call you back" constantly from last week Thursday. I have not received a single call from any manager or project manager to date
NM
Ntsako M's update03 Feb 2021, 09:16
Reviewer Update
I continue to get the same message " Manager is trying to get hold of the Project Manager and will call you back" constantly from last week Thursday. I have not received a single call from any manager or project manager to date