Supersonic Poor Service and *********

I have canceled my subscription due to a lack of poor service, provided Supersonic with a written notice as they requested to end my service with them. I also paid my month's notice. During the notice period, staff from Supersonic contacted me to understand why I was cancelling my account and said everything was in order. Two months later, after the written cancellation, Supersonic contacted me to inform me that the service will only be canceled now, because they had a back log of cancellations. The best part is that Supersonic cannot back date or look at the time that the cancellation was send, also all the other staff that contacted me basically ****, because the contract was not ended as they stated.