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calvin S

1 reviews | Active since Jan 2013

19 Sept 2022, 16:52

Supersonic poor customer service

Been experiencing a very poor service from Supersonic, it's almost going for a month since a placed an order for installation, I am the one who always follow up, today when I am following up I am being told my order is been closed for them to open a new order they need my proof of residence, poor customer service from even their call center agent

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Replies (1)
Supersonic
Supersonic 's reply20 Sept 2022, 07:36
Official
Good Morning Calvin,

We're sad to hear that you're having issues with our service and we know how frustrating this must be for you. Your message is with the right team. Someone will be in touch with you shortly to provide you with detailed feedback and discuss your concerns.  Bright Regards,  Supersonic Team