MM
Moegamat M

1 reviews | Active since May 2021

03 May 2021, 16:16

SuperSonic poor aftersale service.

I've trying to get my line canceled with supersonic, I've requested the cancellation in March to ensure that I am in line with the calendar month. We are no in April, Supersonic has still not released my line. A manager promised me a call back on the 3rd May 2021 at 09:00 it is now 16:16 and I still did not receive a call back!

0
Replies (4)
Supersonic
Supersonic 's reply03 May 2021, 16:29
Official
Good day, Moegamat,

My sincere apology for the inconvenience caused. May you kindly provide me with the account holder's ID number in a private message so I may further assist.
 
Kindest Regards,
Joshua 
MM
Moegamat M's update03 May 2021, 16:37
Reviewer Update
Please have someone call me back and I'll gladly share the information! Don't ask an associate to call me onlu to tell me they requested a manager to call me
MM
Moegamat M's update04 May 2021, 08:35
Reviewer Update
Till today, still no call back from supersonic, yet I was guaranteed a call back yesterday.
MM
Moegamat M's update04 May 2021, 11:04
Reviewer Update
Still no feedback from @Supersonic!