Supersonic Pathetic Service AGAIN

So... ontop of my previous post about the Pathetic service from Supersonic. They never contacted the correct person as they said they would regarding the issues we experienced. Now they call, stating we owe money for June (we Cancelled in May which was a calender month, June bounced so we understand the Collection in July) We paid May and they double debited us now in July for June and for the 2nd payment is December 2020 (which they now say they can't pick up) so they're doing "debt collecting" because the people in accounts don't know whats going on with the accounts?

This has once again shown how they don't even know what happened with the payments as they can't answer why December 2020 never got debited.