AA
Allison A
1 reviews | Active since Mar 2016
09 Sept 2022, 09:07
Supersonic pathetic service
I was wrongfully debited on the 27th of July 2022 after my contract ended on 31st October 2021.Its been over 2 months and still no refund as yet,just broken promises,lies and excuses.I have spent just as much as im owed back in calls and emails to them so far.Abo****e joke of a company.
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Supersonic 's replyOfficial
09 Sept 2022, 10:01Good day.
Thank you for contacting Supersonic Fibre. Apologize for the frustration and inconvenience caused.
Kindly be advised that your case number: CAS-***-G3M5M3 is been assign to billing Manager to approve the account and refund your money as the account is in credit now. To apologize once again for the error that occur as the system activated your services.
Regards,
Supersonic Fibre
Supersonic 's reply09 Sept 2022, 10:01
Official
Good day.
Thank you for contacting Supersonic Fibre. Apologize for the frustration and inconvenience caused.
Kindly be advised that your case number: CAS-***-G3M5M3 is been assign to billing Manager to approve the account and refund your money as the account is in credit now. To apologize once again for the error that occur as the system activated your services.
Regards,
Supersonic Fibre