RK
Rodney K
1 reviews | Active since Jun 2016
05 Nov 2020, 09:20
Supersonic over charging customers
Supersonic charged me for data twice and dont want to re-imburse me. I have been contacting the call centre and no progress is made.
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Replies (2)
Supersonic 's replyOfficial
05 Nov 2020, 15:50Hello Autar,
Sorry to see that you have not been assisted. Your complaint has been escalated and we will be in touch as soon as possible to assist.
Regards,
Sandra
Sorry to see that you have not been assisted. Your complaint has been escalated and we will be in touch as soon as possible to assist.
Regards,
Sandra
Supersonic 's reply05 Nov 2020, 15:50
Official
Hello Autar,
Sorry to see that you have not been assisted. Your complaint has been escalated and we will be in touch as soon as possible to assist.
Regards,
Sandra
Sorry to see that you have not been assisted. Your complaint has been escalated and we will be in touch as soon as possible to assist.
Regards,
Sandra
RK
Rodney K's updateReviewer Update
09 Nov 2020, 13:38Hi. Please note that i have not yet received R600 owed to me that was over charged. It appears that Supersonic does not take guest complaints seriously. I will be looking into cancelling should this not be resolved urgently.
RK
Rodney K's update09 Nov 2020, 13:38
Reviewer Update
Hi. Please note that i have not yet received R600 owed to me that was over charged. It appears that Supersonic does not take guest complaints seriously. I will be looking into cancelling should this not be resolved urgently.