Supersonic once a year effort?!?

One year later Supersonic decided to deduct a debit order (for zero services rendered in this year) off my account.

Several mails have been sent to remind Supersonic to collect the unit (that is still not collected.)

Then we received an email demanding payment (out of the blue, also a year later.)

In the meantime we have been happy with our internet provider ( for a year already) where Supersonic to date have not collected their device that serve useless, hence the reason for cancelation (a year ago.)

Supersonic ensure the debit order is reversed, with extra cost I endured, added for my banking fees and confirmation when you will remove your device out of my home ON YOUR COST.

It takes an adult to perform a task with due diligence!