RM
Rishadh M
1 reviews | Active since Jan 2013
08 Jan 2022, 17:04
Supersonic NOT worth it
The service level is unbelievably bad. Our fibre and WiFi has not been working since early December 2021. When I call in they reset the router and then cut me off.
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Replies (3)RM
Rishadh M's updateReviewer Update
10 Jan 2022, 16:42Now would be perfect.
RM
Rishadh M's update10 Jan 2022, 16:42
Reviewer Update
Now would be perfect.
RM
Rishadh M's updateReviewer Update
10 Jan 2022, 16:48I called Supersonic today. I spoke to Thandi Fonoti. This is the case number - CAS 948395 - R3P2F3. She told me that it is not a fault at Supersonic and that Vumatel has a area outage. I have checked with my neighbours and our community fibre WhatsApp group and everyone else is connected with Vumatel. Thandi **** to me. This is disgusting. My wife and I are both working from home without an internet connection because of bad service and a service supplier that operates without integrity.
RM
Rishadh M's update10 Jan 2022, 16:48
Reviewer Update
I called Supersonic today. I spoke to Thandi Fonoti. This is the case number - CAS 948395 - R3P2F3. She told me that it is not a fault at Supersonic and that Vumatel has a area outage. I have checked with my neighbours and our community fibre WhatsApp group and everyone else is connected with Vumatel. Thandi **** to me. This is disgusting. My wife and I are both working from home without an internet connection because of bad service and a service supplier that operates without integrity.
RM
Rishadh M's updateReviewer Update
12 Jan 2022, 10:09Dear AK. I cannot do the speed test as I have not recieved your email because the internet connection has failed again. I need a technician here today to fix the problem. If this is not possible, please cancel my agreement with Supersonic. Thank you.
I am using mobile data off my cellphone which is very expensive.
Please call me urgently.
I am using mobile data off my cellphone which is very expensive.
Please call me urgently.
RM
Rishadh M's update12 Jan 2022, 10:09
Reviewer Update
Dear AK. I cannot do the speed test as I have not recieved your email because the internet connection has failed again. I need a technician here today to fix the problem. If this is not possible, please cancel my agreement with Supersonic. Thank you.
I am using mobile data off my cellphone which is very expensive.
Please call me urgently.
I am using mobile data off my cellphone which is very expensive.
Please call me urgently.