MN
Mpho N

1 reviews | Active since Jul 2021

27 Jul 2021, 18:30

Supersonic not wanting to cancel my contract

I complained about canceling the contract with supersonic,they promised to cancel the contract on the 20th,now they are sending me the invoice for August and i have been following up ever since April with no help,please don’t take any contract with this company and they still deducting the showmax money and I never had any showmax details send from them,still waiting for their call from their billing department as they promised but this time I will go straight to my bank and reverse

0
Replies (2)
Supersonic
Supersonic 's reply28 Jul 2021, 11:00
Official
Good day,  Mpho N, Thank you for reaching out to Supersonic Fibre, I apologize for the frustration caused, please note that i am looking into your account and i will provide you with feedback as soon as possible.

Regards
SN 
Supersonic
Supersonic 's reply28 Jul 2021, 12:32
Official
Good day Mpho Nkosi. Thank you for reaching out to supersonic fibre. We will follow up on your behalf and advise. We do apologize for inconvenience caused.

Warm regards.
Thando.