EM
Eugene M
1 reviews | Active since Aug 2013
29 Oct 2020, 10:30
Supersonic not so super
I tried topping up my account with data on the 23/09/2020 using my credit card, I tried to use the payment option on their site 3 times but I never got topped up. The payments went through on my card but no top up was done on my account. I have queried this with their Facebook page and till today this hasn't been resolved and no payment has been reversed into my credit card.
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Supersonic 's replyOfficial
29 Oct 2020, 11:23Hello Eugene,
Apologies for the inconvenience caused. Kindly note that we are looking into this for you now and will be in touch to rectify as soon as possible.
Regards,
Sandra
Apologies for the inconvenience caused. Kindly note that we are looking into this for you now and will be in touch to rectify as soon as possible.
Regards,
Sandra
Supersonic 's reply29 Oct 2020, 11:23
Official
Hello Eugene,
Apologies for the inconvenience caused. Kindly note that we are looking into this for you now and will be in touch to rectify as soon as possible.
Regards,
Sandra
Apologies for the inconvenience caused. Kindly note that we are looking into this for you now and will be in touch to rectify as soon as possible.
Regards,
Sandra