CD
Chesney D
1 reviews | Active since Apr 2021
28 Apr 2021, 16:42
Supersonic not so SUPER after all
I am tired of having bad experiences with this company. The customer service is poor, turnaround times are worse and just the lack of response when asking for assistance is SHOCKING. Please remember I am paying for this because I WORK FROM HOME so having no internet connection is incredibly inconvenient.
SHOCKING SERVICE. Really, I'm changing providers as soon as possible
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Supersonic 's replyOfficial
29 Apr 2021, 07:30Good morning Chesney D.
Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory service you have recieved. This is not the experience we wish for any of our clients. We will look in this matter and have it resolved as soon as possible.
Kind regards.
Joshua.
Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory service you have recieved. This is not the experience we wish for any of our clients. We will look in this matter and have it resolved as soon as possible.
Kind regards.
Joshua.
Supersonic 's reply29 Apr 2021, 07:30
Official
Good morning Chesney D.
Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory service you have recieved. This is not the experience we wish for any of our clients. We will look in this matter and have it resolved as soon as possible.
Kind regards.
Joshua.
Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory service you have recieved. This is not the experience we wish for any of our clients. We will look in this matter and have it resolved as soon as possible.
Kind regards.
Joshua.