1 reviews | Active since Dec 2015
Supersonic no Communication
Supersonic customer care is very bad. Supersonic increased their premium without informing me as a client. I got an email stating that i owe them and thats when i found out they incresesd their premium. I tried to contact them on WhatsApp however it is not working. I sent emails and i have not received any feedback other than the auto response.
I sent an email asking quering the arears so that i can cancel my subscription with them. I started sending email in September and all i got from them is an invoice for November even though i have sent an email requesting a cancellation.
Communication is a serious issue at Supersonic and i would not recommend them to my enemy. Once you are in, they make it a living hell to get out.
