DC
Dynamic C
1 reviews | Active since Jan 2020
14 Jan 2020, 10:30
Supersonic Nightmare
I recently (2 months ago) contacted Supersonic for LTE sim only data deal.
I've had continuous problems since day one. What makes matters worse is that the response from the WhatsApp support is super slow and it can take days to realize that nothing has been done about the issue.
I have NOT been billed from day one. NO invoices. I wanted fibre with Supersonic thinking that it may be more reliable than the LTE signal which is sporafic., but now I just want out. The client portal is pathetic.
I have now had enough. I want them to CANCEL e erything and bill me for outstanding fees.
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Replies (1)Supersonic 's replyOfficial
17 Jan 2020, 14:52Good day,
Kindly note that an agent will be in touch to assist. Apologies for the poor level of service that you received.
Regards,
Sandra
Kindly note that an agent will be in touch to assist. Apologies for the poor level of service that you received.
Regards,
Sandra
Best regards,
Supersonic 's reply17 Jan 2020, 14:52
Official
Good day,
Kindly note that an agent will be in touch to assist. Apologies for the poor level of service that you received.
Regards,
Sandra
Kindly note that an agent will be in touch to assist. Apologies for the poor level of service that you received.
Regards,
Sandra
Best regards,
