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Dawood E

1 reviews | Active since Jan 2021

02 Jan 2021, 21:55

Supersonic needs to catch a wake up

Worst internet service (Mtn being the backbone on their LTE service amazes me that the speeds are worse than cellc and Rain) , ever since I signed up to their uncapped LTE for R999 , the maximum speed I've been able to reach is close to 20mbps and get between 0-4mbps on a regular basis with pings of over 45000ms (not a typo forty five thousand ,got screenshot to prove it), and when you contact customer service they tell you to reboot the device , at least with rain I get speeds of 1-10mbps with a maximum of 700 ping for less than half the price and it's not fixed LTE (although Rain has worse customer service than supersonic, at least the network is decent)

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Replies (1)
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Dawood E's update06 Mar 2021, 15:53
Reviewer Update
How come I get better network on my MTN mobile internet as opposed to Supersonic? How does a relatively new network (rain) perform better in the same area ? And if my area doesn't have a good line of sight then bring fibre to my area (there is planned roll out later this year maybe speed it up) ,I'm tired of the slow speeds and R999 is ridiculous to be streaming YouTube at 240p