MB
Milan B
1 reviews | Active since Nov 2017
06 Nov 2019, 09:16
Supersonic!!! need I say more...
Worst internet service provide in the country, they provide the absolute WORST service I have ever come across. They keep you on hold for more then an hour and when they do eventually answer they place you on hold again for another hour!!!! The WhatsApp chat is absolute ****, 3 hour turnaround time for one message if they even get back to you!!!
I urge EVERYONE please do not use this internet service provider!!!
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
06 Nov 2019, 15:45Good day Milan,
Apologies for your negative experience. A senior agent will be in touch shortly to assist.
Regards,
The Supersonic Team
Apologies for your negative experience. A senior agent will be in touch shortly to assist.
Regards,
The Supersonic Team
Supersonic 's reply06 Nov 2019, 15:45
Official
Good day Milan,
Apologies for your negative experience. A senior agent will be in touch shortly to assist.
Regards,
The Supersonic Team
Apologies for your negative experience. A senior agent will be in touch shortly to assist.
Regards,
The Supersonic Team
MB
Milan B's updateReviewer Update
14 Nov 2019, 08:33Still no response from Supersonic and yet you say a senior agent will be in touch...
How can one be caller number 1 for 2 hours on hold!!!
You people are ***********!!!!
How can one be caller number 1 for 2 hours on hold!!!
You people are ***********!!!!
MB
Milan B's update14 Nov 2019, 08:33
Reviewer Update
Still no response from Supersonic and yet you say a senior agent will be in touch...
How can one be caller number 1 for 2 hours on hold!!!
You people are ***********!!!!
How can one be caller number 1 for 2 hours on hold!!!
You people are ***********!!!!
Supersonic 's replyOfficial
14 Nov 2019, 08:43Good Morning Milan,
Apologies, someone will be in touch shortly.
Regards,
Sandra
Apologies, someone will be in touch shortly.
Regards,
Sandra
Supersonic 's reply14 Nov 2019, 08:43
Official
Good Morning Milan,
Apologies, someone will be in touch shortly.
Regards,
Sandra
Apologies, someone will be in touch shortly.
Regards,
Sandra
MB
Milan B's updateReviewer Update
19 Nov 2019, 14:40Still I await a response, my issue has still not been resolved!!!
MB
Milan B's update19 Nov 2019, 14:40
Reviewer Update
Still I await a response, my issue has still not been resolved!!!
Supersonic 's replyOfficial
20 Nov 2019, 08:19Apologies Milan - I have escalated to senior management now. We will be in touch shortly.
Regards,
The Supersonic Team
Regards,
The Supersonic Team
Supersonic 's reply20 Nov 2019, 08:19
Official
Apologies Milan - I have escalated to senior management now. We will be in touch shortly.
Regards,
The Supersonic Team
Regards,
The Supersonic Team