PB
Piotr B
1 reviews | Active since Nov 2015
06 May 2024, 15:33
Supersonic MTN - ZERO customer service, Unbelievable
Have emailed, sent Whatsapp, tried calling multiple times, listening to the lovely elavator music for 20 - 30min without a response.
Would like to report a fault, sitting without fibre and my service provider is absolutely shocking. Really unbelievable lack of service, if you are considering using Supersonic fibre then I suggest using a dial up, probably get better service from them.
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Replies (1)Supersonic 's replyOfficial
06 May 2024, 16:58Good day, Piotr,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
A fibre damage ticket was logged with our support team, and feedback will be provided as soon as possible.Kind regards,AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
A fibre damage ticket was logged with our support team, and feedback will be provided as soon as possible.Kind regards,AM
Supersonic 's reply06 May 2024, 16:58
Official
Good day, Piotr,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
A fibre damage ticket was logged with our support team, and feedback will be provided as soon as possible.Kind regards,AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
A fibre damage ticket was logged with our support team, and feedback will be provided as soon as possible.Kind regards,AM
