PB
Piotr B

1 reviews | Active since Nov 2015

06 May 2024, 15:33

Supersonic MTN - ZERO customer service, Unbelievable

Have emailed, sent Whatsapp, tried calling multiple times, listening to the lovely elavator music for 20 - 30min without a response.

Would like to report a fault, sitting without fibre and my service provider is absolutely shocking. Really unbelievable lack of service, if you are considering using Supersonic fibre then I suggest using a dial up, probably get better service from them.

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Replies (1)
Supersonic
Supersonic 's reply06 May 2024, 16:58
Official
Good day, Piotr,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
A fibre damage ticket was logged with our support team, and feedback will be provided as soon as possible.Kind regards,AM