HF
Helen F
1 reviews | Active since Jan 2021
02 Mar 2022, 12:48
Supersonic MTN service non existant
Everything went well for 2 years. Then started losing connectivity about month ago. For the last 2 weeks I've been on their site using Vodacom data because if get 10 minutes 3 times a day I'll be lucky. Support is non existant. Mpho was supposed to phone me at 10. It's now nearly 13h00. Of course that didn't stop them putting their debit order through yesterday.
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Supersonic 's replyOfficial
02 Mar 2022, 14:42Good Day Helen, thank you for contacting supersonic. I would like to sincerely apologize for the delay and any inconvenience caused. I have spoken to the lady you previously spoke to (Mpho) and she will give you a call shortly.
Apologies again for the delay Helen.
Regards
J.M
Apologies again for the delay Helen.
Regards
J.M
Supersonic 's reply02 Mar 2022, 14:42
Official
Good Day Helen, thank you for contacting supersonic. I would like to sincerely apologize for the delay and any inconvenience caused. I have spoken to the lady you previously spoke to (Mpho) and she will give you a call shortly.
Apologies again for the delay Helen.
Regards
J.M
Apologies again for the delay Helen.
Regards
J.M