MR
Megan R
1 reviews | Active since Jul 2020
14 Mar 2023, 19:51
SUPERSONIC - MTN
So once again I am receiving ABYSMAL service from Supersonic. How does MTN allow this? Our fibre went down on Sunday. It is now the end of Tuesday and we are no further in knowing why it’s down or how it’s going to be fixed. We have answered the same questions over and over again and get NOWHERE. THIS IS MINDBOGGLING.
Helpful (0)
Replies (7)0
Replies (7)
Supersonic 's replyOfficial
14 Mar 2023, 20:10We apologize for the unpleasant service you have received . But we are not finding your details on our network. Kind regards
Supersonic 's reply14 Mar 2023, 20:10
Official
We apologize for the unpleasant service you have received . But we are not finding your details on our network. Kind regards
MR
Megan R's updateReviewer Update
14 Mar 2023, 20:14Our reference number is CAS***
MR
Megan R's update14 Mar 2023, 20:14
Reviewer Update
Our reference number is CAS***
MR
Megan R's updateReviewer Update
14 Mar 2023, 20:29Please check ID number - ***.
I’m not sure if Hello Peter blocked out the ref number?
I’m not sure if Hello Peter blocked out the ref number?
MR
Megan R's update14 Mar 2023, 20:29
Reviewer Update
Please check ID number - ***.
I’m not sure if Hello Peter blocked out the ref number?
I’m not sure if Hello Peter blocked out the ref number?
MR
Megan R's updateReviewer Update
14 Mar 2023, 20:30Did the ID number come through to you?
MR
Megan R's update14 Mar 2023, 20:30
Reviewer Update
Did the ID number come through to you?
MR
Megan R's updateReviewer Update
15 Mar 2023, 06:13This is exactly why I have such a problem! We have provided this information over and over and over and nothing happens!!! We don’t have the fibre box sn number - as we’ve advised over and over and over
MR
Megan R's update15 Mar 2023, 06:13
Reviewer Update
This is exactly why I have such a problem! We have provided this information over and over and over and nothing happens!!! We don’t have the fibre box sn number - as we’ve advised over and over and over
MR
Megan R's updateReviewer Update
15 Mar 2023, 06:14We’ve been through all of this MULTIPLE times. Can second line support PLEASE JUST PHONE US
MR
Megan R's update15 Mar 2023, 06:14
Reviewer Update
We’ve been through all of this MULTIPLE times. Can second line support PLEASE JUST PHONE US
MR
Megan R's updateReviewer Update
16 Mar 2023, 13:43The technicians have not arrived as promised. What a surprise
MR
Megan R's update16 Mar 2023, 13:43
Reviewer Update
The technicians have not arrived as promised. What a surprise