Supersonic Mitchell's Fibre suck

I am struggling since 18h00 pm 20.04.21 for my line to be reconnected due to their error, I'm 19 hours on their log books no resolution yet, no call back, no emails, I've phoned out R340 mtn airtime, I've emailed several times, spoke to several customer service representatives, IT departments, nobody can help me resolve I'm working from home yet I cannot work due to their error, they are not helping me at all I'm at my witts end, anybody somebody please read this and advise me what to do....