Supersonic LTE stopped working and agent is too useless to assist.

Supersonic customer service is absolutely terrible. I recently took on the LTE uncapped solution which worked fine for about 4 days and then decided to stop.

After phoning the call center and waiting 30mins I was then told that the uncapped service I'm on is capped; then agent then put me on hold for 15mins after which I had to drop the call and call back.

Phoning back a second time and waiting 30mins I was put through to the same agent who now said that the SIM was locked because it had been moved. The device has been sitting in the same spot for 4 days. He then subsequently put me on hold and I assume cut the call as I was then put through to the survey aspect of the call.

With service like this I will be cancelling in the first month. I'm surprised this company is still in business.