JK
Jaco K

1 reviews | Active since Jun 2021

24 Jun 2021, 08:27

Supersonic lies and *****s money every month, refusing to provide a service!!! ********!!!!!!!!

I can't believe the level of service that Supersonic provides!! Worst communication, I have asked for a technician to come and sort out the router that they installed with the incorrect credentials for over 2 weeks!!!!! Spoken to 5 different call center technicians, all giving me the same lie!! "Yes, sir we have booked your technician" BLATANT LIERS!!!!!! Please also don't try and speak to a supervisor or manager, always in a meeting and does not call you back as promised!!!!

0
Replies (2)
Supersonic
Supersonic 's reply24 Jun 2021, 13:17
Official
Good day,  Jaco K , Thank you for reaching out to Supersonic. We apologize for the frustration caused please note that I am looking into your account and I will provide feedback as soon as possible.

Regards
Joshua 
JK
Jaco K's update24 Jun 2021, 14:48
Reviewer Update
Update please???????