PJ
Patrick J
1 reviews | Active since Jan 2020
13 Oct 2023, 20:14
Supersonic laying to customers
Intermediate signal to no network for weeks on end
Helpful (0)
Replies (4)0
Replies (4)PJ
Patrick J's updateReviewer Update
14 Oct 2023, 09:50Poe is on Rotter light is red
Base nod was down from 20:00 to 06:00.
The base node that I was told is fine
Base nod was down from 20:00 to 06:00.
The base node that I was told is fine
PJ
Patrick J's update14 Oct 2023, 09:50
Reviewer Update
Poe is on Rotter light is red
Base nod was down from 20:00 to 06:00.
The base node that I was told is fine
Base nod was down from 20:00 to 06:00.
The base node that I was told is fine
Supersonic 's replyOfficial
14 Oct 2023, 09:54Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regards Supersonic Team
Supersonic 's reply14 Oct 2023, 09:54
Official
Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regards Supersonic Team
PJ
Patrick J's updateReviewer Update
14 Oct 2023, 11:11I'm waiting for you to respond
PJ
Patrick J's update14 Oct 2023, 11:11
Reviewer Update
I'm waiting for you to respond
PJ
Patrick J's updateReviewer Update
17 Oct 2023, 13:59[10/17, 12:41] Supersonic: Good day. You are through to Lehlohonolo.. Please send us a picture of the lights on the router
[10/17, 12:43] Pat😂😂: Put my tru to the ceo of supersonic or a MD
[10/17, 12:43] Supersonic: Unfortunately we will not be able to do that
[10/17, 12:45] Supersonic: Please note that I am not allowed to pass the chat through to her
[10/17, 12:45] Pat😂😂: Send my her email address
[10/17, 12:46] Supersonic: Unfortunately I am not allowed to do that
[10/17, 12:46] Pat😂😂: Wat are u allowed to due
[10/17, 12:47] Supersonic: Please confirm what the query is about so that we may escalate it
[10/17, 12:48] Pat😂😂: Intermediate signal to no network for weeks
[10/17, 12:48] Supersonic: Please confirm your ID number
[10/17, 12:50] Supersonic: Please stay on the line
[10/17, 12:51] Pat😂😂: With on resolve the issue is still in progress
[10/17, 12:54] Supersonic: Please note that the reason you are struggling with internet connectivity is because of the towers that continuously go offline due to the load shedding that we have been experiencing
[10/17, 12:56] Pat😂😂: Loal shedding from 8pm to 4:30 am really
[10/17, 12:57] Pat😂😂: Don't lie
[10/17, 12:58] Pat😂😂: I don't get load shedding nor the tower
[10/17, 12:59] Supersonic: Please stay on the line while I escalate the matter
[10/17, 12:59] Pat😂😂: Management please
[10/17, 13:02] Supersonic: Please stay on the line
[10/17, 13:12] Pat😂😂: Watting for the next B###S***to story
[10/17, 13:42] Pat😂😂: OK if you don't want to speak to me I'll just poet it on hello petter
[10/17, 13:43] Supersonic: Pleaser note that the escalation is currently with management and they are dealing with the matter
[10/17, 13:44] Pat😂😂: I asked for the manager not the supervisor!
[10/17, 13:45] Supersonic: Please note that your escalation is currently with the technical team manager and she is looking into the matter
[10/17, 13:47] Pat😂😂: I asked for jore manager not the technical manager you **** to me
[10/17, 13:49] Supersonic: Please stay on the line
[10/17, 12:43] Pat😂😂: Put my tru to the ceo of supersonic or a MD
[10/17, 12:43] Supersonic: Unfortunately we will not be able to do that
[10/17, 12:45] Supersonic: Please note that I am not allowed to pass the chat through to her
[10/17, 12:45] Pat😂😂: Send my her email address
[10/17, 12:46] Supersonic: Unfortunately I am not allowed to do that
[10/17, 12:46] Pat😂😂: Wat are u allowed to due
[10/17, 12:47] Supersonic: Please confirm what the query is about so that we may escalate it
[10/17, 12:48] Pat😂😂: Intermediate signal to no network for weeks
[10/17, 12:48] Supersonic: Please confirm your ID number
[10/17, 12:50] Supersonic: Please stay on the line
[10/17, 12:51] Pat😂😂: With on resolve the issue is still in progress
[10/17, 12:54] Supersonic: Please note that the reason you are struggling with internet connectivity is because of the towers that continuously go offline due to the load shedding that we have been experiencing
[10/17, 12:56] Pat😂😂: Loal shedding from 8pm to 4:30 am really
[10/17, 12:57] Pat😂😂: Don't lie
[10/17, 12:58] Pat😂😂: I don't get load shedding nor the tower
[10/17, 12:59] Supersonic: Please stay on the line while I escalate the matter
[10/17, 12:59] Pat😂😂: Management please
[10/17, 13:02] Supersonic: Please stay on the line
[10/17, 13:12] Pat😂😂: Watting for the next B###S***to story
[10/17, 13:42] Pat😂😂: OK if you don't want to speak to me I'll just poet it on hello petter
[10/17, 13:43] Supersonic: Pleaser note that the escalation is currently with management and they are dealing with the matter
[10/17, 13:44] Pat😂😂: I asked for the manager not the supervisor!
[10/17, 13:45] Supersonic: Please note that your escalation is currently with the technical team manager and she is looking into the matter
[10/17, 13:47] Pat😂😂: I asked for jore manager not the technical manager you **** to me
[10/17, 13:49] Supersonic: Please stay on the line
PJ
Patrick J's update17 Oct 2023, 13:59
Reviewer Update
[10/17, 12:41] Supersonic: Good day. You are through to Lehlohonolo.. Please send us a picture of the lights on the router
[10/17, 12:43] Pat😂😂: Put my tru to the ceo of supersonic or a MD
[10/17, 12:43] Supersonic: Unfortunately we will not be able to do that
[10/17, 12:45] Supersonic: Please note that I am not allowed to pass the chat through to her
[10/17, 12:45] Pat😂😂: Send my her email address
[10/17, 12:46] Supersonic: Unfortunately I am not allowed to do that
[10/17, 12:46] Pat😂😂: Wat are u allowed to due
[10/17, 12:47] Supersonic: Please confirm what the query is about so that we may escalate it
[10/17, 12:48] Pat😂😂: Intermediate signal to no network for weeks
[10/17, 12:48] Supersonic: Please confirm your ID number
[10/17, 12:50] Supersonic: Please stay on the line
[10/17, 12:51] Pat😂😂: With on resolve the issue is still in progress
[10/17, 12:54] Supersonic: Please note that the reason you are struggling with internet connectivity is because of the towers that continuously go offline due to the load shedding that we have been experiencing
[10/17, 12:56] Pat😂😂: Loal shedding from 8pm to 4:30 am really
[10/17, 12:57] Pat😂😂: Don't lie
[10/17, 12:58] Pat😂😂: I don't get load shedding nor the tower
[10/17, 12:59] Supersonic: Please stay on the line while I escalate the matter
[10/17, 12:59] Pat😂😂: Management please
[10/17, 13:02] Supersonic: Please stay on the line
[10/17, 13:12] Pat😂😂: Watting for the next B###S***to story
[10/17, 13:42] Pat😂😂: OK if you don't want to speak to me I'll just poet it on hello petter
[10/17, 13:43] Supersonic: Pleaser note that the escalation is currently with management and they are dealing with the matter
[10/17, 13:44] Pat😂😂: I asked for the manager not the supervisor!
[10/17, 13:45] Supersonic: Please note that your escalation is currently with the technical team manager and she is looking into the matter
[10/17, 13:47] Pat😂😂: I asked for jore manager not the technical manager you **** to me
[10/17, 13:49] Supersonic: Please stay on the line
[10/17, 12:43] Pat😂😂: Put my tru to the ceo of supersonic or a MD
[10/17, 12:43] Supersonic: Unfortunately we will not be able to do that
[10/17, 12:45] Supersonic: Please note that I am not allowed to pass the chat through to her
[10/17, 12:45] Pat😂😂: Send my her email address
[10/17, 12:46] Supersonic: Unfortunately I am not allowed to do that
[10/17, 12:46] Pat😂😂: Wat are u allowed to due
[10/17, 12:47] Supersonic: Please confirm what the query is about so that we may escalate it
[10/17, 12:48] Pat😂😂: Intermediate signal to no network for weeks
[10/17, 12:48] Supersonic: Please confirm your ID number
[10/17, 12:50] Supersonic: Please stay on the line
[10/17, 12:51] Pat😂😂: With on resolve the issue is still in progress
[10/17, 12:54] Supersonic: Please note that the reason you are struggling with internet connectivity is because of the towers that continuously go offline due to the load shedding that we have been experiencing
[10/17, 12:56] Pat😂😂: Loal shedding from 8pm to 4:30 am really
[10/17, 12:57] Pat😂😂: Don't lie
[10/17, 12:58] Pat😂😂: I don't get load shedding nor the tower
[10/17, 12:59] Supersonic: Please stay on the line while I escalate the matter
[10/17, 12:59] Pat😂😂: Management please
[10/17, 13:02] Supersonic: Please stay on the line
[10/17, 13:12] Pat😂😂: Watting for the next B###S***to story
[10/17, 13:42] Pat😂😂: OK if you don't want to speak to me I'll just poet it on hello petter
[10/17, 13:43] Supersonic: Pleaser note that the escalation is currently with management and they are dealing with the matter
[10/17, 13:44] Pat😂😂: I asked for the manager not the supervisor!
[10/17, 13:45] Supersonic: Please note that your escalation is currently with the technical team manager and she is looking into the matter
[10/17, 13:47] Pat😂😂: I asked for jore manager not the technical manager you **** to me
[10/17, 13:49] Supersonic: Please stay on the line