JV
Johan V

1 reviews | Active since Mar 2009

23 Nov 2023, 08:19

Supersonic lack of service

I refer to my previous complaint regarding my account that has been closed since 2021. I'm still waiting on response of your investigation. Again this shows your lack of commitment and proper training to deal with customers that created this issue from the beginning and proof your low score and ranking as the worst ISP in South Africa.

0
Replies (1)
Supersonic
Supersonic 's reply23 Nov 2023, 08:39
Official
Good day Johan,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM